Understanding VAT Relief on Mobility Products

Understanding VAT Relief on Mobility Products

At Humber Mobility, we want to make it as easy as possible for our customers to access the financial support available through VAT relief. Here's everything you need to know about who qualifies, what products are eligible, and how to claim it.

🌐 What Is VAT Relief?

VAT relief allows eligible customers to pay 0% VAT on certain mobility and disability-related products. This is a government scheme under HMRC Notice 701/7 designed to support individuals with long-term illnesses or disabilities.

✅ Who Qualifies for VAT Relief?

To qualify, you must meet all three of the following conditions:

  1. You are chronically sick or disabled
    • Physical or mental impairments with long-term effects on daily life
    • Conditions treated as chronic by the medical profession (e.g. arthritis, MS, COPD)
    • Terminal illness
  2. The item is for your own personal or domestic use
    • Not for hospitals, care homes, or businesses
    • Not for resale
  3. You complete a VAT relief declaration form (available on our cart page)

⚠️ Not eligible: People with temporary injuries or elderly people without a qualifying condition.

📦 What Products Are Eligible?

Eligible items include:

  • Mobility scooters
  • Wheelchairs
  • Walking aids (frames, rollators, crutches)
  • Riser recliner chairs
  • Stairlifts
  • Adjustable and profiling beds
  • Commodes and raised toilet seats
  • Shower stools and bath lifts
  • Hoists and patient lifts

If you're unsure whether a product qualifies, call us on 01482 561964.

🖊️ How to Claim VAT Relief

  1. Add your eligible products to the cart
  2. Select "Yes, I am eligible for VAT exemption" on the cart page
  3. Fill in the declaration describing your condition
  4. VAT is automatically removed at checkout for qualifying items

We retain this information securely in line with HMRC regulations.

❓ Common Qualifying Conditions

  • Multiple sclerosis (MS)
  • Parkinson's disease
  • Chronic arthritis
  • Motor neurone disease (MND)
  • Amputees or limited mobility
  • COPD or chronic respiratory illness
  • Diabetes with complications
  • Dementia or Alzheimer's
  • Stroke survivors
  • Cerebral palsy
  • Permanent spinal injury
  • Terminal illness (e.g. advanced cancer)

😊 We're Here to Help

If you're unsure whether you're eligible or need help with the form, call us on 01482 561964 or email info@humbermobility.co.uk.

VAT relief is here to support you – and so are we.

Humber Mobility – Making everyday life more accessible.