Features

The One Rehab Phoenix is a nimble mobility scooter with a superb turning circle. The compact size of the Phoenix makes it ideal for use around towns, shops and tight spaces.With a top speed of 8mph, the Phoenix will travel distances of up to 25 miles on a single charge and carry a surprising payload of up to 21 stone. This scooter is perfect for those needing both comfort and manoeuvrability. With a compact size of only 63cm in width and 122cm in length the Phoenix easily negotiates narrow entrances and crowded pavements. The captain seat is fully adjustable and there is a choice of soft air-filled tyres or solid puncture-proof ones. The delta shaped tiller means you can comfortably grip anywhere and it allows easy steering. Small in size but enormous in capabilities; the Phoenix is the first-choice mobility scooter for the users of today.
It has a seat width of 46cm and maximum user weight of 21 stones.
Complete with a user manual, spare key and automatic on or off-board battery charger this scooter is ready to go!

VAT Exemption
The Products listed on our website show a non-VAT price. This is because some equipment for disabled people, including wheelchairs, scooters, vehicles and various other mobility products, can be sold free of VAT to qualifying people. This guide explains who can qualify for VAT free shopping, what types of products this covers and how to go about purchasing mobility products VAT-free.

VAT Free Purchasing
If you qualify for VAT exemption, you won’t have to pay VAT on mobility goods that qualify under the VAT relief scheme. Humber Mobility Centre will simply charge you the VAT-free amount – so you DO NOT have to pay VAT up front and then reclaim this from the government.

Who Qualifies for VAT Exemption?
You can qualify to buy mobility products VAT-free if you are chronically sick or disabled. Goods purchased must be for your own personal, non-business use.

For the purposes of VAT relief, Her Majesty’s Customs & Revenue (HMRC) defines ‘chronically sick or disabled’ as:

- you have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
- you have a condition that the medical profession treats as a chronic sickness, such as diabetes.
- you have a terminal illness.

Temporary mobility impairment (a broken leg, for example) does not qualify for VAT exemption.

What About Older People?
VAT exemption for mobility products is not directly affected by age. If you are 60 years of age or older and you have a chronic illness or disability, as defined in the section above, you can still qualify for VAT-free mobility products. On the other hand, if you are over 60 you do not automatically qualify for VAT relief.

Note: Lower Rate VAT – Those over age 60 can qualify for reduced rate (5%) VAT on specific home aids, namely grab rails, ramps, stair lifts, bath lifts, built-in shower seats or showers containing built-in seats and walk-in baths.

Which Types of Mobility Products Can I Buy VAT-free?

Listed below are examples of the many types of mobility product that can be purchased VAT-free. If there’s something you need and you’re in any doubt whether this will be VAT-free for you, please contact our specialist staff on the number at the top of this page and we’ll be happy to offer further advice. You can also click HMRC here to contact Customs & Revenue advisors.

Examples of VAT-relief qualifying products:
- Wheelchairs, powerchairs and scooters.
- Wheelchair accessible vehicles.
- Adapted vehicles.
- Vehicle adaptations, such as driving aids, swivel seats and wheelchair hoists and storage boxes.
- Electrically or mechanically adjustable beds
- Toileting aids, such as commode chairs, commode stools and frames for sitting on or rising from a toilet.
- Chair lifts or stair lifts designed for use in connection with a wheelchair.
- Rise and recline chairs.
- Emergency home alarm systems designed to alert a carer or control centre.
- Incontinence products
- Some audio products (but not standard hearing aids)
- Some aids for partially sighted people (but not glasses or contact lenses)
- Medical appliances designed solely for the relief of a severe abnormality or severe injury.

You can also qualify for VAT relief on:
Installation, servicing or repair of the above items
Lease of a Motability vehicle
Hire of wheelchair accessible and adapted vehicles.
Certain categories of building work, to adapt your home (for example ramps, lifts, wider doorways), can also qualify for VAT exemption.

Great. So How Do I Apply?
VAT exemption works by self-declaration – you complete and sign a form stating that you meet the criteria for ‘chronically sick or disabled’, as set out above. Independent or NHS medical assessment is not required.

Declaration forms are available from Humber Mobility Centre store and you can complete this at point of purchase. If the purchaser is unable to sign their declaration form, this can be done by a parent, guardian, doctor or carer on their behalf.